About Us

Meet the team at Closets By Susie. We pair thoughtful design with manufacturing know-how to create custom storage that feels elevated without feeling out of reach for homes across Michigan and Indiana.

ABOUT US

Local, Hands-On, and Built on Trust

Closets By Susie began with a simple goal: to help homeowners in the Tri-State region bring order and elegance to the spaces they use every day. Founded by Susan Arndt, our woman-owned business was created for people who want a luxury feel without the luxury price. Susan leads with a client-first mindset, and Chad Arndt brings deep manufacturing and product development experience that supports smart, durable design decisions. Together, we focus on practical upgrades that make your home easier to live in, from closets and pantries to garages and basements. Our team brings 20+ years of industry experience, and we’ve completed projects throughout our core counties in Michigan and Indiana, with service history in larger regional hubs as well. We keep the process straightforward, the communication clear, and the end result tailored to how you actually use your space.

20+

YEARS OF EXPERIENCE

oUR aPPROACH

A Clear Process, from Consult to Install

We work through a high-touch, consultative process designed to reduce decision stress and keep the project moving. It starts with a personalized consultation where we learn what’s not working, what you want to store, and how you want the space to feel. From there, we develop options and a detailed design and estimate, then finalize the plan before professional installation. Chad’s manufacturing background helps us think through durability and fit, while Susan’s Certified Home Organizer perspective keeps the layout functional for daily routines. We’re appointment-only, so each client gets focused attention rather than a rushed, “one-size-fits-all” experience. We also prioritize a clean-site installation mindset and back our work with a limited lifetime warranty as a long-term standard of quality.

FAQS

About Us: Frequently Asked Questions

  • Who will I be working with during my project?

    Closets By Susie is led by Susan Arndt (Owner and primary decision maker) and Chad Arndt (creative/production/technical lead). From the initial consultation through installation, you’ll work directly with the team, guiding the design and the details.

  • What does “manufacturing advantage” mean for my closet or storage system?

    Chad’s background in manufacturing and product development helps us make decisions that support long-term durability and clean installation outcomes. In practice, it means we look beyond appearance and pay close attention to fit, function, and how the system will hold up to daily use.

  • Why are you “by appointment only”?

    Appointment-only scheduling keeps the experience personal and efficient. It allows us to focus on your needs, build an accurate plan, and maintain clear communication throughout the design and installation process.

  • What should I know about the limited lifetime warranty?

    We include a limited lifetime warranty as a standard commitment to workmanship and product durability. If you have questions about what applies to your project, we’ll walk through the warranty details during your consultation.

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FAQS

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